- How to buy on U7BUY?
- What is order payment fee?
- Refund Policy
- Why do I have to verify myself when making an order?
- When can I get my refund after an order is cancelled?
- How to modify comment in order? View all
Purchases & Refunds
- Trading Security Policy
- Is account trading risky? View all
Security Guarantee
- How to cancel my order?
- What should a buyer do when a seller wants to cancel an order?
- After the buyer initiates a dispute, how long does it take for the U7BUY Team to solve it?
- How can I contact the seller?
- Should I click Confirm Receipt before receiving my purchase?
- The seller did not complete within the promised time, what do I do?
- I have not received the item but the status shows that the seller has completed it. View all
Dispute Issue
- Order shows Wrong acc./password, what should I do?
- I have submitted my web app details for my FC24 order, what`s next?
- Order shows Wrong Backup Code , how to Get Origin Backup Codes?
- I do not get full coins after the orders says Completed, what should I do?
- Why I can't sign back into my ultimate team after delivery occasionally?
- What does to be delivered mean
- Order shows Transfer Market Locked, what should I do?
- Order status Delivering, when could it be completed?
- Order shows Customer Online, what should I do?
- Order shows Multiple Orders in 24Hrs, what should I do? View all
FC 24
- Unable to pay, remind suspicious activity when paying?
- What should I do if I fill in the wrong username or ID?
- How long does it take for Direct Top Up?
- Which payment method does the Direct Top Up support? View all
Direct Top Up
- Where can I find the activation code of my CD Key order?
- When will I receive the CD Key?
- How to activate a CD Key? View all
CD Key
- What information do the buyers submit for purchasing Diablo 4 Coins or Items?
- What should I do if I submitted a wrong Character name?
- The delivery type of Coins and Items in Diablo 4
- What should seller do if the seller cannot contact the buyer after receiving the order?
- How to get the Coins or Items you purchased in Diablo 4? View all
Diablo 4